Tootfinder

“UX pretends that capitalism can be coaxed into giving a shit. It chugs along as if UX designers and researchers are the ones who are going to cause a revolution of socialist CEOs who consider users beyond their money and their data.
But the inside secret of commercial UX is that the empathy is just a posture and the businesses benefit from the aura of care without having to entertain it.”
– @…

The Aura of Care.
The UX profession has an aura of empathy and care for the people who use tech products. Businesses capitalise on this aura without having to entertain it.